Firm Administration

Current Opportunities

To apply for our current opportunities in Toronto, Calgary, Montréal, New York and our Legal Services Center in Halifax, please email firmadminrecruiting@torys.com.

Coordinator, Practice Solutions (Toronto)

POSITION OVERVIEW

Reporting to the Director, Practice Solutions, this role works closely with the Practice Solutions team on legal professional-focused, high impact initiatives designed to improve the delivery of legal services for our clients.

KEY ACCOUNTABILITIES

Project Management

  • Administer and provide support with projects or components of large scale projects which includes collecting information, coordinating meetings, preparing presentations and communications (e.g., meeting agendas and minutes).
  • Coordinate the scheduling of training and installation for legal specific technical rollouts. Work closely with Information Services, Training and external vendors to ensure quality and timely solutions are delivered in a timely manner.
  • Monitor and track project expenditures on a monthly basis, and review anomalies or significant variances with Director, Practice Solutions.

Legal Technology

  • Under the direction of the Director, Practice Solutions, act as the liaison to translate business requirements of the program and/or process and oversee the build and delivery of customized solutions which includes liaising with stakeholders to define the scope. Participate in vendor meetings as required.
  • Work with the Practice Solutions team to identify and analyze internal website content and procedures; assess, develop and design processes and templates to ensure content is accurate, relevant and efficiently displayed. Make recommendations for enhancements as required.
  • Support stakeholders (legal professionals, assistants, administration) with legal technology issues and escalate complex matters as appropriate.

Administrative Support

  • Provide administrative support to the team which includes scheduling meetings, booking boardrooms, coordinating travel arrangements, completing expense reports, preparing cheque requisitions and courier packages, printing, scanning, photocopying, etc.
  • Participate in various department projects and initiatives as required.

ATTRIBUTES & EXPERIENCE

  • Post-secondary education with a focus on project management, knowledge management or a related program.
  • Minimum 3 years’ similar experience, preferably within a law firm or professional services firm.
  • Previous experience with design thinking, process mapping, prototyping, change management for large projects is an asset.
  • Knowledge of project management methodology.
  • An enthusiastic self-starter with a proven ability to work at a high level both independently and with others.
  • Able to juggle multiple priorities with tight deadlines while maintaining strong attention to detail.
  • Excellent communication (written and oral) and presentation skills; ability to interact effectively with individuals at all levels of the organization with tact and diplomacy.
  • Excellent knowledge and experience in Microsoft Office Suite, including Outlook, Excel, Word, and PowerPoint; experience with MS Project, Visio and SharePoint is preferred.
  • Ability to learn new technology quickly and apply knowledge to create improved processes for legal professionals; experience working with new legal technologies is preferred.
  • Demonstrated willingness to continuously improve and learn from others.
  • Ability to work overtime to meet client demands when required.

HOW TO APPLY:

Please address your resume and cover letter, stating your salary expectations to Firm Admin Recruiting: firmadminrecruiting@torys.com

We thank all applicants for their interest in Torys LLP, however only candidates selected for an interview will be contacted.

Click here to download a PDF of this opportunity.

At Torys we are committed to diversity in the recruitment, retention and advancement of our people. We believe that diversity of backgrounds, experiences and perspectives enhances the quality of our work and enriches our lives. We are committed to fostering an inclusive and accessible work environment. Accommodations are available for applicants with disabilities. If you require accommodation at any time during the recruitment process, please contact Ruth Hawkins, Manager, Human Resources.

Translator (Montreal)

POSITION OVERVIEW

We are currently seeking a Translator to join our Montreal office. The Translator is responsible for translating various forms (hard and electronic copy) of written content from English to French and French to English. Content will be directed to both internal and external audiences. 

KEY ACCOUNTABILITIES

  • Consult with stakeholders to understand their translation requirements.
  • Translate written material such as correspondence, legal documents, website content, newsletters, bios, pitches, conference material, brochures, manuals, policies, etc. while maintaining context, content, tone and style of the original material.
  • Research legal and technical phraseology to find the correct translation.
  • Assist in the understanding of the nuances of translated documents by investigating and understanding unfamiliar definitions and terms.
  • Proofread and edit translated documents and ensure final version is grammatically correct.
  • Ensure all translated correspondence complies with the Firm’s brand, guidelines and standards.
  • Ensure all French copywriting and proofreading conforms to client guidelines and to language laws in the province of Quebec.
  • Maintain and update the firm’s internal and external French website.
  • Prioritize work to be completed internally and determine work to be outsourced to third party vendors. Liaise with vendors to translate business requirements of the task or project. Oversee the work completed to ensure satisfaction and ensure the final product meets stakeholder needs. Work closely with vendors to ensure they adhere to the terms and service level agreements.
  • Participate in projects and initiatives as required.

ATTRIBUTES & EXPERIENCE

  • Degree in translation or a specialization in translation in English and French.
  • Certified translator or terminologist in the field of legal translation is required.
  • Minimum 3-5 years’ experience as a full time translator working in English and French.
  • Expert research skills for finding the correct terminology for translations.
  • Proficient in MS Office which includes a strong working knowledge of Outlook, Excel, PowerPoint and Word. Excellent communication skills in French and English (verbal and written) are foundational requirements of the role.
  • Excellent communication skills in French and English (verbal and written) are foundational requirements of the role.
  • Ability to work effectively in both English and French (with tact and diplomacy) with a broad range of audiences, including partners, senior management and clients.
  • Exceptional client service orientation combined with the ability to manage multiple client needs at the same time.
  • Exceptional attention to detail.
  • Strong interpersonal skills with the ability to work well both independently and collaboratively within a team environment.
  • Sound judgment including the ability to deal with confidential information with utmost discretion.
  • Results-oriented, self-directed individual with the ability to prioritize in a fast paced, deadline-driven environment.

HOW TO APPLY:

Please address your resume and cover letter, stating your salary expectations to Jenny Tavares: jtavares@torys.com

We thank all applicants for their interest in Torys LLP, however only candidates selected for an interview will be contacted.

Click here to download a PDF of this opportunity.

At Torys we are committed to diversity in the recruitment, retention and advancement of our people. We believe that diversity of backgrounds, experiences and perspectives enhances the quality of our work and enriches our lives. We are committed to fostering an inclusive and accessible work environment. Accommodations are available for applicants with disabilities. If you require accommodation at any time during the recruitment process, please contact Jenny Tavares, Senior Manager, Human Resources.

Event Planner (Toronto)

POSITION OVERVIEW

Reporting to the Manager, Events, the Event Planner organizes and executes large and small scale events for the Firm and Torys’ clients. 

KEY ACCOUNTABILITIES

  • Plan and execute client and firm events across all offices.  Coordinate all aspects of event delivery (i.e. venues, food, alcohol, equipment, set up, communications, guest reception, programs, travel, etc.) to ensure execution exceeds stakeholder expectations.
  • Source, recommend and engage venues and vendors;  Act as the liaison to communicate business requirements and oversee the delivery of solutions.
  • Manage event logistics including establishing event schedule, building client lists, creating and distributing invitations and tracking RSVPs.
  • Monitor, track and maintain detailed costing and expenditure for all events and review anomalies or significant variances with the Manager, Events. 
  • Provide post event recaps, budget analysis and participant feedback and make recommendations for improvements.
  • Keep abreast of new trends, spaces, destinations and restaurants and make recommendations to the Manager, Events.
  • Work closely with the Marketing & Business Development team and various stakeholders across the firm to ensure best in class service standards are met for all events.
  • Participate in various department projects and initiatives as required.

ATTRIBUTES & EXPERIENCE

  • Post-secondary degree or diploma in a related field (e.g. business administration, marketing) or equivalent experience to successfully complete the essential requirements of the role.
  • Minimum 3 years’ experience planning events in a professional services environment.
  • Strong working knowledge of MS Office Suite, including Word, Excel, Outlook & PowerPoint.  Familiarity with Photoshop and HTML is an asset.
  • Experience working with a CRM database (InterAction preferred) is an asset.
  • Experience with built-in and portable communication and presentation equipment is an asset.
  • Knowledge of trending tastes in food, beverage and entertainment and the government regulations and requirements regarding the serving and licensing of alcohol.
  • Strong client service  orientation combined with the ability to manage multiple client needs at the same time
  • Excellent communication skills (written and oral); ability to interact effectively with individuals at all levels within the organization with tact and diplomacy.
  • Strong interpersonal skills with the ability to work well both independently and collaboratively within a team environment; Ability to develop and maintain positive relationships.
  • Ability to plan, organize, schedule and deliver within tight deadlines in a high pressure environment.     
  • Sound judgment including the ability to deal with confidential information with utmost discretion.
  • Flexible to work evenings and weekends as needed, occasional travel may be necessary.

HOW TO APPLY:

Please address your resume and cover letter, stating your salary expectations to Firm Admin Recruiting: firmadminrecruiting@torys.com

We thank all applicants for their interest in Torys LLP, however only candidates selected for an interview will be contacted.

Click here to download a PDF of this opportunity.

At Torys we are committed to diversity in the recruitment, retention and advancement of our people. We believe that diversity of backgrounds, experiences and perspectives enhances the quality of our work and enriches our lives. We are committed to fostering an inclusive and accessible work environment. Accommodations are available for applicants with disabilities. If you require accommodation at any time during the recruitment process, please contact Malinda Dunfield, Manager, Human Resources.

Collections Specialist (Toronto)

POSITION OVERVIEW

Reporting to the Senior Manager, Client Accounting, the Collections Specialist is accountable for improving the effectiveness of cash collections by negotiating terms of payment on overdue accounts. This position requires an individual with proven collections experience, a strong client service orientation and the ability to work in a fast-paced environment. 

KEY ACCOUNTABILITIES

  • Responsible for supporting client relationships, mitigating credit risk and ensuring compliance with the firm’s credit policy.
  • Reduce the firm’s exposure by meeting targets to reduce outstanding A/R on accounts that are 90 days past due.
  • Maintain regular contact with lawyers and clients on collections matters; work directly with clients to resolve outstanding accounts by performing daily collections calls.
  • Accountable for meeting monthly collections targets and providing analysis and explanation if targets are not achieved.
  • Make recommendations to improve collections processes; work on best practices and communicate information about these processes and practices to the senior leadership team as required.
  • Ensure compliance with firm and client guidelines at all times.
  • Create and generate reports; conduct batch analysis to increase recoveries and improve the firm’s exposure.
  • Review files for settlements or closure. 
  • Participate in special projects as requested.

ATTRIBUTES & EXPERIENCE

  • Post-secondary degree or diploma in Accounting or Business Management or equivalent experience to successfully complete the essential requirements of the role.
  • Minimum 5 years of previous related experience, preferably within a professional services firm.
  • Proficient in MS Office product suite - which includes a strong working knowledge of Outlook, Excel and Word. Experience with Elite and/or related accounting systems would be an asset.
  • Strong client service orientation combined with the ability to manage multiple client needs at the same time.
  • Excellent communication skills (verbal and written)  with the ability to interact with individuals at all levels within the organization.
  • Strong interpersonal skills with the ability to work well both independently and collaboratively within a team environment.
  • Sound judgment including the ability to deal with confidential information with utmost discretion.
  • Strong collaboration and negotiation skills; able to work with tact, poise and discretion.
  • Exceptional attention to detail, efficient and organized.
  • Flexibility to work overtime when necessary (i.e. month-end, year-end).

HOW TO APPLY:

Please address your resume and cover letter, stating your salary expectations to Firm Admin Recruiting: firmadminrecruiting@torys.com

We thank all applicants for their interest in Torys LLP, however only candidates selected for an interview will be contacted.

Click here to download a PDF of this opportunity.

At Torys we are committed to diversity in the recruitment, retention and advancement of our people. We believe that diversity of backgrounds, experiences and perspectives enhances the quality of our work and enriches our lives. We are committed to fostering an inclusive and accessible work environment. Accommodations are available for applicants with disabilities. If you require accommodation at any time during the recruitment process, please contact Malinda Dunfield, Manager, Human Resources.

Client Services Representative (Calgary)

POSITION OVERVIEW

Reporting to the Sr. Manager, PR & Admin, the Client Service Representative has an exceptional client service orientation and functions as the first point of contact for internal and external clients.

KEY ACCOUNTABILITIES

  • Greet clients and notify professional and secretarial staff of their arrival.
  • Answer and route all incoming calls to the correct individual or forward messages to the individual’s voice mailbox.
  • Coordinate boardroom requests including; the ordering of food and beverage services to ensure all client (both internal and external) needs are met.
  • Provide general administrative support (e.g. printing, scanning) to the office as requested.
  • Maintain and update reception and boardroom phone directories.
  • Coordinate service request calls for building maintenance and office services.
  • Coordinate visitor office and pass delegation.
  • Administer taxi vouchers and provide monthly summaries to the Accounting Department.
  • Assist with coordination and execution of client events; liaise with Marketing as needed.
  • Assist with cheque requisitions, monthly expense reports and reconciliations.
  • Receive and respond to routine client inquiries (both internal and external clients).
  • Close reception area daily.

ATTRIBUTES & EXPERIENCE

  • Completed high school diploma or equivalent experience.
  • Minimum 2+ years of previous related experience, preferably within a professional services firm.
  • Working knowledge of Microsoft Office (Outlook, Excel, PowerPoint and Word).
  • Knowledge of the protocols for seeking resolution to client service issues and the ability to facilitate/assist clients.
  • Strong client service orientation combined with the ability to manage multiple client (internal and external) needs at the same time.
  • Excellent communication (verbal and written) and interpersonal skills with the ability to interact with individuals at all levels within the organization.
  • Excellent organizational skills with the ability to plan, prioritize and manage time effectively.
  • Able to follow instructions and standard work processes to perform routine tasks.
  • Proven ability to work well independently and collaboratively within a team environment.
  • Able to work with tact, poise and discretion.
  • Exceptional attention to detail.
  • Flexibility to work overtime when necessary.

HOW TO APPLY:

Please address your resume and cover letter, stating your salary expectations to Jocelyn Harris: jyharris@torys.com

We thank all applicants for their interest in Torys LLP, however only candidates selected for an interview will be contacted.

Click here to download a PDF of this opportunity.

At Torys we are committed to diversity in the recruitment, retention and advancement of our people. We believe that diversity of backgrounds, experiences and perspectives enhances the quality of our work and enriches our lives. We are committed to fostering an inclusive and accessible work environment. Accommodations are available for applicants with disabilities. If you require accommodation at any time during the recruitment process, please contact Jenny Tavares, Senior Manager, Human Resources.







Manager, Conflicts & Records (Toronto)

POSITION OVERVIEW

Reporting to the Director, Risk Management, the Manager, Conflicts & Records, is responsible for the management, delivery and administration of the firm’s Conflicts & Records support services provided to clients (internal and external). Working in collaboration with various stakeholders (lawyers, legal support and admin) the incumbent is also accountable for ensuring that Conflicts & Records processes, procedures and systems effectively support our clients.

KEY ACCOUNTABILITIES

Daily Operations

  • Oversee the day-to-day operations of the Conflicts and Records department.
  • Ensure equitable distribution of workload which includes prioritizing tasks for the team and ensuring the department is adequately staffed.
  • In consultation with the Director, Risk Management, work with stakeholders to identify and make recommendations to optimize operational best practices and implement any policies, procedures and technical changes to the management of conflicts and records.

Conflicts

  • Oversee the conflict checking process, ensure data integrity and the provision of accurate conflict reports.
  • Monitor conflict search requests and triage to ensure efficient and effective use of resources.
  • Identify technical problems as they may arise to determine the cause and resolution; escalate problems to Information Services and/or third party vendors.

Client/Matter Intake

  • Ensure clients and matters are opened in an accurate and timely manner.
  • Monitor requests and work with stakeholders (lawyers, legal support and admin) to ensure compliance with firm and legal regulatory requirements (e.g. Know Your Customer (KYC)).

Records/Information Governance Program

  • Oversee the firm’s records management program including tracking, retention, disposition and destruction.
  • Manage and monitor the records management software database to ensure data integrity.
  • Work with stakeholders (lawyers, legal support and admin) to manage electronic files. Identify unique requirements and develop processes and best practices for the retention of client and firm records. Collaborate with training specialists to continue implementation of document retention initiative.
  • Liaise with legal professionals and/or assistants to assist with file transfers in the context of lawyers transferring law firms or otherwise.
  • Review retention schedules, maintain awareness and keep current of emerging legal requirements governing the retention and destruction of files.
  • Work with Director, Risk Management to identify files eligible for destruction. Work with vendors to manage and track the destruction process.

Software Upgrades & Projects

  • Actively participate in the 3E (Financial System) project which includes testing and implementing conversions and upgrades to financial management and other software.
  • Work with external vendors and consultants through all phases including:
    • evaluating and assessing new software to improve the delivery of programs;
    • participating in the RFP process;
    • reviewing and approving Statement of Work’s, Software Requirements Specification’s and quotes; and
    • collaborating with Information Services team and external vendors to identify data mapping specifications, user requirements, modifications to software design including customization of screen layouts and addition of new features to allow for optimal functionality.

Client/Vendor Engagement

  • Manage the relationship with outside storage vendors. Negotiate storage and service costs, arrange for payment of invoices and track file destruction incentives.
  • Act as the liaison to translate business requirements of the program and/or process and oversee the build and delivery of customized solutions or modifications to existing programs (e.g., Corpintake) which includes liaising with stakeholders (internal and external vendor).

Budget

  • Establish expense and revenue (recoveries) budgets and monitor actuals against budgets raising any issues with firm management as required.

Team Engagement

  • Provide direction, coaching and development support to direct reports.
  • Participate in the recruitment process with HR.

ATTRIBUTES & EXPERIENCE

  • Undergraduate education in Business, Information Management Program or equivalent experience to successfully complete the essential requirements of the role.
  • Information Governance Professional certification (IGP), considered an asset.
  • Minimum 5 + years of progressive experience in a Conflicts & Records Management role.
  • Minimum 5-8 years of management experience, preferably in a professional services environment.
  • Knowledge of the Law Society of Ontario Rules of Professional Conduct, By-Laws and Guidelines related to conflicts, onboarding new clients and records retention.
  • Knowledge of sanctions lists.
  • Knowledge of statutes and regulations governing the retention of records at the Federal and Provincial levels.
  • Strong analytical skills with attention to detail.
  • Strong project and time management skills and ability to manage a variety of concurrent projects.
  • Ability to use discretion and good judgement.
  • Strong client service orientation.
  • Proven ability to establish and build trust-based working relationship with stakeholders.
  • Strong leadership, relationship, collaboration and consultation skills; able to motivate and direct a team.

HOW TO APPLY:

Please address your resume and cover letter, stating your salary expectations to Firm Admin Recruiting: firmadminrecruiting@torys.com

We thank all applicants for their interest in Torys LLP, however only candidates selected for an interview will be contacted.

Click here to download a PDF of this opportunity.

At Torys we are committed to diversity in the recruitment, retention and advancement of our people. We believe that diversity of backgrounds, experiences and perspectives enhances the quality of our work and enriches our lives. We are committed to fostering an inclusive and accessible work environment. Accommodations are available for applicants with disabilities. If you require accommodation at any time during the recruitment process, please contact Ruth Hawkins, Manager, Human Resources.

Litigation Support Specialist (1 Year Contract) (Toronto)

POSITION OVERVIEW

We are currently seeking a Litigation Support Specialist to join our Litigation Technology Services team. The Litigation Support Specialist will work with stakeholders (lawyers, law clerks and legal support) in the overall planning and management of litigation discovery projects. These projects include advising and/or assisting stakeholders (lawyers and law clerks) with identification, collection, processing, organization, review, and production of data/document collections.

KEY ACCOUNTABILITIES

  • Act as point of contact regarding database design, document review processes, electronic discovery and software needs.
  • Advise stakeholders (lawyers, law clerks, legal support) regarding work priorities and progress reporting related to deliverables and financials.
  • Responsible for documenting all case related decisions, requests, tasks, work production and actions taken throughout the life of a matter.
  • Manage, monitor and maintain documents and electronic data in adherence with firm and client standards.
  • Utilize a variety of litigation software (including Relativity) to provide user support and create deliverables.
  • Participate in the training of legal support on the use of software applications and techniques.
  • Perform electronic document processing including, data extraction, indexing, culling, keyword application, and file conversion and production/preparation of deliverables.
  • Analyze, develop and perform quality control measures to ensure work product is error-free.
  • Collaborate with technical team to develop and enhance workflows.
  • Ensure tasks/matters are docketed daily.

ATTRIBUTES & EXPERIENCE

  • Working knowledge of litigation process with an emphasis on document production and electronic document management.
  • Proficient with software currently used within the legal environment and the ability to quickly learn and understand new technology/software.
  • Strong client service orientation combined with the ability to manage multiple projects/client needs at the same time.
  • Ability to work under time pressures and to meet frequent and aggressive deadlines without follow-up.
  • Strong project and time management, analytical and problem solving skills.
  • Excellent attention to detail.
  • Ability to work independently (with minimal supervision) and collaboratively within a team environment.
  • Able to communicate effectively (both orally and in writing) to a broad range of audiences including lawyers, law clerks, legal support and clients.
  • Ability to establish and build trust-based working relationship with stakeholders.

HOW TO APPLY:

Please address your resume and cover letter, stating your salary expectations to Firm Admin Recruiting: firmadminrecruiting@torys.com

We thank all applicants for their interest in Torys LLP, however only candidates selected for an interview will be contacted.

Click here to download a PDF of this opportunity.

At Torys we are committed to diversity in the recruitment, retention and advancement of our people. We believe that diversity of backgrounds, experiences and perspectives enhances the quality of our work and enriches our lives. We are committed to fostering an inclusive and accessible work environment. Accommodations are available for applicants with disabilities. If you require accommodation at any time during the recruitment process, please contact Ruth Hawkins, Manager, Human Resources.

Marketing Assistant (Toronto)

POSITION OVERVIEW

Reporting to the Manager, Marketing, the Marketing Assistant is responsible for the following duties:

KEY ACCOUNTABILITIES

  • Manage and track the distribution of firm tickets (season tickets for all sporting events) for client hosting initiatives.
  • Coordinate all charitable sponsorship events, including: managing passes, ensuring tables are attended, and responding to requests for logos and giveaways (firm swag).
  • Process payments and maintain accurate records for the firm’s donations, subscriptions, sponsorships and association memberships.
  • Provide administrative support to the Marketing & Business Development team including, but not limited to, scheduling meetings, booking boardrooms, and completing expense reports.
  • Respond to requests from lawyers and clients (i.e. logos, invites, images, bios) and direct to the appropriate team member if required.
  • Assist with the preparation of the Marketing & Business Development budget. Track and analyze expenditures on a monthly basis and review anomalies or significant variances with Director.
  • Assist with updates for legal directories and new hire announcements.

ATTRIBUTES & EXPERIENCE

  • Post-secondary degree or diploma in Marketing, or equivalent experience to successfully complete the essential requirements of the role.
  • Minimum 2 years of previous related experience, preferably in a professional services firm.
  • Proficient in MS Office product suite - which includes a strong working knowledge of Outlook, Excel and Word.
  • Strong client service orientation combined with the ability to manage multiple client needs at the same time.
  • Excellent communication skills (verbal and written)  with the ability to interact with individuals at all levels within the organization.
  • Strong interpersonal skills with the ability to work well both independently and collaboratively within a team environment.
  • Excellent organizational and time management skills to effectively prioritize and meet deadlines with minimal supervision.
  • Careful attention to detail with strong problem solving skills.
  • Sound judgment including the ability to deal with confidential information with utmost discretion.
  • Determined with a can-do approach.
  • Ability to be resourceful and independently identify and source out missing information.

HOW TO APPLY:

Please address your resume and cover letter, stating your salary expectations to Firm Admin Recruiting: firmadminrecruiting@torys.com

We thank all applicants for their interest in Torys LLP, however only candidates selected for an interview will be contacted.

Click here to download a PDF of this opportunity.

At Torys we are committed to diversity in the recruitment, retention and advancement of our people. We believe that diversity of backgrounds, experiences and perspectives enhances the quality of our work and enriches our lives. We are committed to fostering an inclusive and accessible work environment. Accommodations are available for applicants with disabilities. If you require accommodation at any time during the recruitment process, please contact Malinda Dunfield, Manager, Human Resources.

Client Services Representative - Technical Support (Toronto)

POSITION OVERVIEW

Reporting to the Supervisor, Meeting Services, the Client Services Representative – Technical Support, is responsible for the following duties:

KEY ACCOUNTABILITIES

  • Liaise with internal and external clients to co-ordinate technical service requirements for meetings and events. 
  • Proactively assess Boardroom Request System (BRS) booking details to ensure proper equipment is allocated for technical requests.
  • Proactively assess BRS tasking, self-manage time commitments and coordinate with Tech Support peer and/or Supervisor to ensure all demands for service are met.
  • Facilitate internal and external boardroom technical functions to ensure the firm’s established standards of quality and service are met. 
  • Provide technical assistance and support to client meetings for boardroom presentation, communication equipment and resolve and/or escalate to the appropriate department or vendor.
  • Provide technical training to clients and/or operational groups on boardroom equipment and technology.
  • Provide written instruction on boardroom equipment and technology for all offices including Calgary, Halifax, Montreal and New York.
  • Operate telephone switchboard, provide reception relief and be the first point of contact for clients and visitors.     
  • Respond to requests for assistance from reception and boardroom bookings and restock boardroom requests as required. 
  • Provide off-hours emergency technical support and backup assistance to the premises team in the set up and/or teardown of boardroom set ups.

ATTRIBUTES & EXPERIENCE

  • Completed high school diploma or equivalent experience to successfully complete the essential requirements of the role.
  • Minimum 3 years of previous related experience, preferably in a professional services firm.
  • Ability to operate equipment used in boardrooms including; built in and portable presentation equipment and teleconference units, video conference units, microphones, PC’s, fax machines, photocopiers, and switchboard phones.
  • Knowledge and experience in MS Office suite, including Word, PowerPoint, Outlook.
  • Excellent client service orientation with the willingness to go above and beyond the call of duty to service clients both internally and externally.
  • Strong organizational  and time management skills to effectively prioritize and meet deadlines with minimal supervision in a highly demanding environment.
  • Excellent communication skills (verbal and written)  with the ability to interact with individuals at all levels within the organization.
  • Strong interpersonal skills with the ability to work well both independently and collaboratively within a team environment.
  • Sound judgment including the ability to deal with confidential information with utmost discretion.
  • Ability to lift up to 25 pounds in the movement of boardroom equipment.

HOW TO APPLY:

Please address your resume and cover letter, stating your salary expectations to Firm Admin Recruiting: firmadminrecruiting@torys.com

We thank all applicants for their interest in Torys LLP, however only candidates selected for an interview will be contacted.

Click here to download a PDF of this opportunity.

At Torys we are committed to diversity in the recruitment, retention and advancement of our people. We believe that diversity of backgrounds, experiences and perspectives enhances the quality of our work and enriches our lives. We are committed to fostering an inclusive and accessible work environment. Accommodations are available for applicants with disabilities. If you require accommodation at any time during the recruitment process, please contact Malinda Dunfield, Manager, Human Resources.

Head of Business Development and Marketing (Toronto)

POSITION OVERVIEW

The Head of Business Development & Marketing leads the firm’s business development strategies, initiatives and operations, in addition to marketing programs across all offices. Reporting to the Managing Partner and working closely with the Chief Operating Officer, this individual will lead a team of 20 professionals currently engaged in a broad spectrum of business development and marketing activities.

Success in this role largely depends on the ability to forge strong business relationships and serve as a true business partner to the 110 partners. Central to that relationship will be the ability to inspire and support partners towards business development success.

KEY ACCOUNTABILITIES

  • Work in close collaboration with partners to establish and drive business development and marketing strategies, plans and activities directed towards the acquisition of new clients and the expansion of business with established clients.
  • Direct all areas of business development planning and execution, ranging from strategic activities (opportunity identification and pursuit, competitive and market intelligence, pricing strategies, etc.) through to core activities (pitches, relationship mapping, lawyer profiles, etc) in an effort to deliver long-term, profitable growth.
  • Identify client/sector prospects in line with firm strategy and develop a pipeline of opportunities to further our reach with new and existing clients. Implement associated relationship plans leveraging appropriate tools and data to effectively manage and develop clients and sectors to their full potential.
  • Direct the development and delivery of pitches and proposals in a manner that captures the unique experience and qualities of the lawyers/practice groups that distinguishes Torys from the competition. Continually measure success rate and learn from failures to hone approach accordingly.
  • Oversee the collection, categorization and distribution of lawyer/practice expertise and client data to support the business development and marketing activities across the firm. Maintain awareness of current and emerging systems that will improve data management efficiency.
  • Develop and deliver plans to build upon Torys’ distinctive brand in key markets. Increase market awareness through the development and execution of marketing and communication strategies and plans. Deliver through a variety of means (website, social media, thought leadership, advertising, sponsorships, expertise rankings, media relations and client events) in an effort to maintain Torys’ prominence within the marketplace. Manage all related media and public relations activities.
  • Direct and develop department staff and related budgets. Work with managers to set performance plans that further firm and departmental objectives and guide individuals as needed through to successful implementation of these plans. Foster a collaborative, team-based environment that is committed to the highest levels of client service and operational excellence.
  • Develop strong collaborative relationships with other Directors and actively participate in the leadership of the broader Business Services group within the firm.

ATTRIBUTES & EXPERIENCE

  • An undergraduate degree is required.
  • A strong business acumen with a minimum of 15 years’ experience in a business development and marketing role. Proven success building and leading a high-performing team for at least 5 of those years.
  • Proven experience building, enhancing and leading all functional areas of business development and marketing outlined above (strategy development, marketplace positioning/differentiation, branding, integrated communication/messaging, demand creation, proposal development etc.) as well as the analytical foundation to ground and track these activities.
  • Demonstrated success in furthering the business development pursuits of partners within a fast paced, intellectual, demanding, professional services environment.
  • While professional services experience would be ideal, candidates could also come from a variety of other non-traditional backgrounds, provided they are strong leaders with a proven track record of building and growing successful businesses.
  • Ability to translate marketing strategy into concrete action plans.
  • Exceptional interpersonal skills to build relationships at all levels with the ability to lead through influence rather than control. Skillful at building consensus to drive business strategies and decisions within a client-service-oriented environment.
  • A track record of leveraging creative thinking to drive growth, lead change and execute a well-crafted plan.
  • Executive presence. The ability to influence with credibility, facts, and sound judgment.
  • Decisive yet flexible, willing to change views or defer to others when new information is presented.
  • Exceptional oral and written communications skills. Equally comfortable and effective articulating ideas and concepts one-on-one as with a crowd. Engages in plain-speak, not consultant-speak.
  • High EQ with modest ego. The desire to build the profile of others and realize and appreciate personal success through them.
  • Positive energy level and drive; persistence and resilience; sense of humor; humility with understated confidence.
  • Strategically savvy, but focused on execution.
  • A “can-do” leadership attitude, in keeping with the Torys’ team culture.
  • Ideally technologically savvy.

HOW TO APPLY:

Please address your resume and cover letter, stating your salary expectations to Rosenzweig & Company: hwong@rosenzweigco.com.

We thank all applicants for their interest in Torys LLP, however only candidates selected for an interview will be contacted.

Click here to download a PDF of this opportunity.

At Torys we are committed to diversity in the recruitment, retention and advancement of our people. We believe that diversity of backgrounds, experiences and perspectives enhances the quality of our work and enriches our lives. We are committed to fostering an inclusive and accessible work environment. Accommodations are available for applicants with disabilities. If you require accommodation at any time during the recruitment process, please contact Rosenzweig & Company: hwong@rosenzweigco.com.

Financial Analyst (Toronto)

POSITION OVERVIEW

We are seeking a Financial Analyst to join our Financial Services team. The Financial Analyst is responsible for preparing, maintaining, and analyzing complex financial (and other) data/reports for various stakeholders.

KEY ACCOUNTABILITIES

  • Prepare, analyze and maintain complex internal management reports (financial and non-financial information) for Finance Managers and Executive & Finance Committees
  • Prepare and maintain internal reports for lawyers and respond to ad hoc requests for information as required
  • Develop internal client relationships, with a focus on providing financial expertise to non-financial stakeholders
  • Lead and participate in internal client meetings; includes preparation of presentation materials and agendas
  • Prepare and maintain complex external client reports for lawyers and Marketing & Business Development
  • Develop, modify and maintain complex reports for internal Administrative functions
  • Review, validate and/or provide guidance on the interpretation of reports prepared by other Financial Analysts or Junior Financial Analysts
  • Analyze client and matter profitability and understand financial implications
  • Develop and maintain reports to analyze key internal metrics (financial and non-financial)
  • Assist in the development and customization of new internal financial management reports for Director of Finance, COO and Managing Partner
  • Assist in maintenance of the Financial Accounting/Reporting system
  • Assist in setup and management of accounting system records for Accounting and IS
  • Assist Pricing Analyst in preparation of RFP requests and pricing initiatives
  • Test new financial management products; participate in ad hoc projects for both internal management practice and external business development
  • Provide support and backup to other Financial Analysts, Pricing Analyst and Finance Managers.

ATTRIBUTES & EXPERIENCE

  • Post-secondary degree or diploma in Management Accounting, Financial Accounting, Corporate Taxation or Internal Auditing.
  • Attained a professional accounting designation or in pursuit of designation.
  • 5+ previous related experience, preferably in a professional services firm.
  • Strong technical skills with expert knowledge of Excel including pivot tables required. Experience with Power Point, Clarity, SQL, and Access is preferred.
  • Experience with a complex accounting system required. 3E or Elite Financial system would be an asset.
  • Strong client service orientation combined with the ability to manage multiple client needs at the same time.
  • Exceptional analytical and problem solving skills with the ability to quickly grasp complex assignments; the aptitude to analyze a variety of considerations, determine what’s important, and assesses possible course of action.
  • Ability to plan, organize, schedule and deliver within tight deadlines in a high pressure environment.
  • Excellent communication skills (verbal and written) with the ability to interact with individuals at all levels of the organization with tact and diplomacy.
  • Strong interpersonal skills with the ability to work well both independently and collaboratively within a team environment.
  • Excellent judgment including the ability to deal with confidential information with utmost discretion.
  • Familiarity of legal markets and the legal professional services landscape is an asset.

HOW TO APPLY:

Please address your resume and cover letter, stating your salary expectations to Firm Admin Recruiting: firmadminrecruiting@torys.com

We thank all applicants for their interest in Torys LLP, however only candidates selected for an interview will be contacted.

Click here to download a PDF of this opportunity.

At Torys we are committed to diversity in the recruitment, retention and advancement of our people. We believe that diversity of backgrounds, experiences and perspectives enhances the quality of our work and enriches our lives. We are committed to fostering an inclusive and accessible work environment. Accommodations are available for applicants with disabilities. If you require accommodation at any time during the recruitment process, please contact Malinda Dunfield, Manager, Human Resources.

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