Firm Administration

Current Opportunities

To apply for our current opportunities in Toronto, Calgary, Montréal, New York and our Legal Services Centre in Halifax, please email firmadminrecruiting@torys.com.

Business Development/Marketing Technology Analyst (Toronto)

POSITION OVERVIEW

The Business Development/Marketing Technology Analyst works closely with partners in the Technology, IP and Life Sciences practices to build awareness of the Firm’s expertise in this area, identify and capture clients that fit our strategy and develop client relationships to facilitate introductions to other practice areas within the firm.

KEY ACCOUNTABILITIES

  • Maintain industry knowledge to proactively address emerging client needs and considerations.
  • Identify potential clients who are on strategy and can be best served by Torys.
  • Develop ideas and oversee the compilation of competitive intelligence research.
  • Support and assist development of lawyers’ business development plans.
  • Identify events (conferences, speaking engagements, etc.) that will yield the greatest return on time and investment.
  • Feed into pitch and proposal process (including drafting) as appropriate.
  • Source opportunities for our lawyers to comment on and promote their expertise.
  • Increase awareness of practice expertise across other practice groups and within the relevant industry sectors. Feed into website and other communication tools as appropriate.
  • Work with practices to develop BD budgets and execute spend within budget. Measure/analyze return on investment to inform future budgets and BD activities.

ATTRIBUTES & EXPERIENCE

  • Undergraduate education or equivalent experience to successfully complete the essential requirements of the role.
  • 3-5 years of proposal writing or research experience, preferably within a professional services firm.
  • Experience writing and editing for sales purposes, preferably within a professional services firm.
  • Proficient in MS Office product suite - which includes a strong working knowledge of Outlook, Excel and Word.
  • Excellent communication skills (verbal and written) are foundational requirements of the role.
  • Ability to work and communicate effectively (with tact and diplomacy) with a broad range of audiences, including senior-level leaders in a high performance environment.
  • Proven ability to establish and build trust-based working relationship with stakeholders.
  • Ability to absorb new ideas and concepts quickly and ensure they are clearly communicated to the target audience.
  • Strategic thinker and exceptional attention to detail.
  • Professional maturity, sound judgment, strong work ethic and the ability to work as part of a high-functioning team.
  • Ability to handle multiple tasks simultaneously, set priorities, work under pressure and meet challenging deadlines.
  • Strong interpersonal skills with the ability to work well both independently and collaboratively within a team environment.
  • Determined with a can-do, hands on approach; driven by delivery and end results.

HOW TO APPLY:

Please address your resume and cover letter, stating your salary expectations to Firm Admin Recruiting (firmadminrecruiting@torys.com).

We thank all applicants for their interest in Torys LLP; however only candidates selected for an interview will be contacted.

At Torys we are committed to diversity in the recruitment, retention and advancement of our people. We believe that diversity of backgrounds, experiences and perspectives enhances the quality of our work and enriches our lives. We are committed to fostering an inclusive and accessible work environment. Accommodations are available for applicants with disabilities. If you require accommodation at any time during the recruitment process, please contact Jenny Tavares, Senior Manager, Human Resources.

Technical Support Analyst (Toronto)

POSITION OVERVIEW

Reporting to the Manager, End User Support, the Technical Support Analyst is an individual with a strong client service orientation and the ability to work in a fast-paced environment. The standard hours of work will be Monday to Friday, 9:00 am to 5:00 pm.

KEY ACCOUNTABILITIES

  • Answer Help Desk calls, emails, walk-in requests and provide one-on-one support to end-users within established SLAs.
  • Responsible for the entry of service requests, incidents and resolutions into the Service Management software following existing procedures.
  • Responsible for providing assistance in resolving incidents and problems using remote control software within established SLAs.
  • Provide desk side support as required for calls that cannot be resolved over the phone.
  • Escalate incidents and problems that cannot be resolved over the phone or through remote control using appropriate escalation procedures.
  • Contribute to and maintain documentation and solutions stored in our internal knowledgebase.
  • Carry a pager and/or cellular phone during evenings and weekends on a rotational basis to provide off-hours support. Must be flexible and able to work rotating shifts.
  • Provide and support laptops and mobile devices for end-users as required.

ATTRIBUTES & EXPERIENCE

  • Post-secondary degree or diploma in a related field or equivalent experience to successfully complete the essential requirements of the role.
  • Minimum 6 month’s Help Desk or client support experience, preferably in a professional services firm.
  • Complete familiarity with Microsoft Office applications.
  • Experience with ITIL considered an asset.
  • Strong client service orientation combined with the ability to manage multiple client needs at the same time.
  • Excellent communication skills (verbal and written) with the ability to interact with individuals at all levels within the organization.
  • Strong organizational and time management skills to effectively prioritize and meet deadlines with minimal supervision.
  • Strong interpersonal skills with the ability to work well both independently and collaboratively within a team environment.
  • Sound judgment including the ability to deal with confidential information with utmost discretion.
  • Determined with a can-do, hands on approach.
  • Bilingual (French and English) an asset.
  • Ability to work rotational late shifts.

HOW TO APPLY:

Please address your resume and cover letter, stating your salary expectations to Firm Admin Recruiting (firmadminrecruiting@torys.com).

We thank all applicants for their interest in Torys LLP; however only candidates selected for an interview will be contacted.

At Torys we are committed to diversity in the recruitment, retention and advancement of our people. We believe that diversity of backgrounds, experiences and perspectives enhances the quality of our work and enriches our lives. We are committed to fostering an inclusive and accessible work environment. Accommodations are available for applicants with disabilities. If you require accommodation at any time during the recruitment process, please contact Ruby Dhindsa, Manager, Human Resources.

Team Lead, End User Support (Toronto)

POSITION OVERVIEW

Reporting to the Manager, End User Support, the Team Lead, End User Support is responsible for providing direction on the day-to-day operations of the help desk and operations teams and works closely with the Manager, End User Support to provide optimal service to the firm.

KEY ACCOUNTABILITIES

Daily Operations

  • Provide direction to the team on all help desk and operations related matters, which includes ensuring workload allocation is equitable amongst all team members.
  • Responsible for providing technical assistance to users (both hardware and software) which includes troubleshooting, researching and resolving issues in a timely manner.
  • Responsible for ensuring Helpdesk tickets are documented and resolved in a timely manner. 
  • Act as subject matter expert and respond to complex questions and problems raised by team members or users. Escalate issues to appropriate Manager as needed.
  • Work with Manager, End User Support to ensure we have a consistent and optimal work schedule for Helpdesk and Operations teams covering the Helpdesk business hours and after hours support.
  • Work closely with Manager, End User Support to continually review and explore Helpdesk and Operational best practices and implement any policy, procedural and technical changes as required.
  • Work with Manager, End User Support to monitor and analyze support services to the Firm through user feedback and report analysis to provide continuous improvement and efficiencies of support service levels.
  • Work with Manager, End User Support to manage all hardware moves, adds, changes and special requests as it relates to the set up and maintenance of the telephone and voicemail system, multifunction and local printers, copiers, desktops, laptops and Mobile Devices.

Team Engagement

  • Work with Manager, End User Support to provide direction, coaching, and development support to ensure the team is engaged and capable of delivering on their accountabilities and meeting service standards of the department (in line with department goals/objectives). 
  • Work with Manager, End User Support to assess the skills and capabilities of the team on an ongoing basis to determine learning and skill requirements including identifying appropriate training requirements.

Employee Relations

  • Participate in year-end performance review discussions with Manager, End User Support.
  • Participate in the recruitment process with Manager, End User Support to select Helpdesk and Operations services positions.

Budget

  • Work with Manager, End User Support to support and provide input into the annual department budget.

ATTRIBUTES & EXPERIENCE

  • Undergraduate education in Technology or equivalent experience to successfully complete the essential requirements of the role.
  • Minimum of 5 years’ experience in a Helpdesk or IT services capacity, with at least 1 year of lead or supervisory experience.
  • Proven technical knowledge and experience supporting computer software and hardware.
  • Expert knowledge of MS Office product suite - which includes a strong working knowledge of Outlook, Excel and Word.
  • Law firm and application support experience an asset.
  • Strong client service orientation combined with the ability to manage multiple client needs at the same time.
  • Ability to communicate effectively (verbally and in writing) to a broad range of audiences including to senior management, partners and clients.
  • Ability to plan, organize, schedule and deliver within tight deadlines in a high pressure environment.
  • Strong project and time management skills and ability to manage a variety of concurrent projects.
  • Strong leadership, relationship, collaboration and consultation skills and the ability to work with tact, poise and discretion.
  • Proven analytical and problem solving abilities.
  • Excellent troubleshooting and problem solving skills to resolve technical and PC related problems.
  • Determined with a can-do, hands on approach.
  • Bilingual (French and English) an asset.
  • Ability to work rotational late shifts.

HOW TO APPLY:

Please address your resume and cover letter, stating your salary expectations to Firm Admin Recruiting (firmadminrecruiting@torys.com).

We thank all applicants for their interest in Torys LLP; however only candidates selected for an interview will be contacted.

At Torys we are committed to diversity in the recruitment, retention and advancement of our people. We believe that diversity of backgrounds, experiences and perspectives enhances the quality of our work and enriches our lives. We are committed to fostering an inclusive and accessible work environment.

Accommodations are available for applicants with disabilities. If you require accommodation at any time during the recruitment process, please contact Ruby Dhindsa, Manager, Human Resources.

Conveyancer/Title Searcher (Toronto)

POSITION OVERVIEW

We are currently seeking a conveyancer/title searcher to join our dynamic and fast paced practice in Toronto. The ideal candidate will have a minimum of 10 years of experience working in a real estate group at a law firm. You will be assisting lawyers and law clerks with all types of property transactions. You will frequently be required to manage competing priorities and to work under tight timelines. You must also be willing to learn and develop and have a strong sense of initiative and personal accountability. You must have excellent judgment, attention to detail, organizational skills, and superior communication skills.

SKILLS & EXPERIENCE

  • A minimum of 10 years’ experience as a conveyancer/title searcher, including exposure to some or all of the following:
    • experience providing efficient and timely support to members of the real estate group in the area of title searching both in the Land Titles system and in the Registry system
    • experience in all types of transactions including commercial property acquisitions, dispositions, financings and large-scale redevelopments
    • experience in reviewing surveys and reference plans including strata plans
    • preparation of title summaries and identifying and resolving title defects
    • liaise with internal clients who require title information e.g. estates, litigation, environmental
    • retain agents across Ontario
    • drafting non-complicated electronic documents in the Teraview system and completing registrations online
  • Strong understanding of the title searching process, including the Land Titles Act, the Registry Act and the Planning Act
  • Proficient with Teraview and OnLand
  • Excellent fact-finding, problem solving, communication and time management skills
  • Strong written, oral and communication skills
  • Excellent attention to detail

HOW TO APPLY

Interested applicants should forward a resume and cover letter to Kimberly Sheldrake-Head, Senior Manager, Professional Resources at ksheldrake@torys.com.

Click here to apply online for this opportunity.

At Torys, we are committed to diversity in the recruitment, retention and advancement of our people. We believe that diversity of backgrounds, experiences and perspectives enhances the quality of our work and enriches our lives. We are committed to fostering an inclusive and accessible work environment. Accommodations are available for applicants with disabilities. If you require accommodation at any time during the recruitment process, please contact Kim Sheldrake-Head, Senior Manager, Professional Resources.

Team Lead, Accounts Payable & Trust (Toronto)

POSITION OVERVIEW

The Team Lead, Accounts Payable & Trust is responsible for overseeing the day-to-day administration, operations and service delivery provided by the Accounts Payable and Trust Team.

KEY ACCOUNTABILITIES

Daily Operations

  • Responsible for accounts payable (A/P), expense reimbursements and trust accounting.
  • Manage Chrome River Expense Report system.
  • Oversee all A/P, expense and trust transactions including:
    • Day-to-day processing of vendor payments (cheques, EFTs, wires and drafts);
    • Monthly HST, GST and QST returns; and
    • Bank GL and balance sheet account reconciliations.
  • Manage and organize the workflow of the team while maintaining a high level of detail and accuracy.
  • Act as a subject matter expert and respond to complex questions and problems raised by clients, vendors and other members of the firm. Escalate to Senior Manager as required.
  • Manage the firm credit cards and rewards programs.
  • Review and approve expense reports and payments including cheques and EFTs / wires.
  • Review and update Accounts Payable and Trust policies and procedures as needed. Communicate, educate and train team on learnings and best practices.
  • Create and maintain payees in the 3E system.
  • Manage online vendor accounts, banking systems and cash balances.
  • Manage interim and year-end audit requests related to A/P and Trust. Manage occasional audits with respect to Law Societies and Sales Tax.
  • Responsible for Annual Law Society filings and government filings related to A/P and Trust.
  • Participate in projects and initiatives as required (i.e. upgrading chrome river, cheque requisition workflow, creation and roll out of new bank accounts, etc.).
  • Provide backup support to Senior Manager as required.

Team Engagement/Relations

  • Lead year-end performance review discussions with the team.
  • Participate in the recruitment process with Senior Manager, Accounting and HR.
  • In consultation with Senior Manager, Accounting, provide direction, coaching, technical and development support to the accounts payable team to ensure they are engaged, capable and meeting the service standards (in line with department goals/objectives).

Vendor Management

  • Maintain close and frequent working relationships with banks/consultants/vendors/various internal departments and offer recommendations for continued progress and improvements.

ATTRIBUTES & EXPERIENCE

  • College Diploma or University Degree with a major in Finance, Accounting or Commerce.
  • Professional Accounting Designation is an asset.
  • 5 years of previously related experience, preferably within a professional services firm.
  • Strong working knowledge of MS Word, PowerPoint, Excel.
  • Experience with a complex accounting system required. Experience working with Elite E3 Financial System would be considered an asset.
  • Strong client service orientation combined with the ability to manage multiple client needs at the same time.
  • Ability to establish, lead and be a role model for healthy team dynamics such as supportive, collaboration, inclusive communication, joint problem solving, and conflict resolution.
  • Flexible and self-motivated working style with strong personal ownership for quality of work.
  • Excellent communication skills (written and oral); ability to interact effectively with individuals at all levels within the organization with tact and diplomacy. French communication skills (written and verbal) are an asset.
  • Strong relationship, collaboration and consultation skills – able to work with a diverse group of stakeholders and navigate effectively within the organization.
  • Ability to think strategically and innovatively and deliver in pragmatic ways.

HOW TO APPLY:

Please address your resume and cover letter, stating your salary expectations to Firm Admin Recruiting (firmadminrecruiting@torys.com).

We thank all applicants for their interest in Torys LLP; however only candidates selected for an interview will be contacted.

Click here to download a PDF of this opportunity.

At Torys we are committed to diversity in the recruitment, retention and advancement of our people. We believe that diversity of backgrounds, experiences and perspectives enhances the quality of our work and enriches our lives. We are committed to fostering an inclusive and accessible work environment. Accommodations are available for applicants with disabilities. If you require accommodation at any time during the recruitment process, please contact Ruby Dhindsa, Manager, Human Resources.

Head of Legal Project Management (Toronto)

POSITION OVERVIEW

The Head of Legal Project Management is responsible for the development, implementation and firm-wide adoption of legal project management (LPM) as part of matter management at Torys. He/she will partner with lawyers, law clerks and assistants in delivering LPM and in the process implement efficiencies in the way legal services are performed and delivered to our clients. The Head of LPM will work closely with other members of the Practice Solutions, Pricing and Pitches/Proposal teams to identify and develop initiatives that support legal process efficiency and improvement. Our goal is not to build a large legal project management group but rather for the Head of LPM to inculcate best practices within the working methodologies and culture of the practicing lawyers. As such, the role requires skilled change management skill as well as project management expertise, business acumen and technological facility. He/she will report to our Director, Practice Solutions and will receive support from our Coordinator, LPM.

KEY ACCOUNTABILITIES

  • Pro-actively identify fixed/alternative fee arrangements and complex matters involving multiple parties that would benefit from LPM. Work directly with lawyers on the development of matter plans, budgets, timelines and documentation to clearly-defined matter scope and assumptions and manage matters within those parameters.
  • Collaborate with the Director of Finance on the development of client-level and matter-level progress reports; analyze progress reports and/or follow up with lawyers on matter plans that require modification or communication with clients. Identify any “out-of-scope” requirements and bring to the partner attention for discussion and resolution with the client.
  • Assist partners and/or liaise directly with clients in tracking fees/costs and communicating fee updates, transaction milestones and “out-of-scope” work to clients.
  • Identify process improvement opportunities and work closely with other members of practice solutions to execute on these opportunities.
  • Drive continuous improvement of processes, policies, and procedures for client legal project management to reduce cost to the client and improve profitability to the firm.
  • Assist in the development of legal project management tools, resources and technologies including software, templates, checklists, databases and forms.
  • Collaborate with Director, Learning and Development in the development and implementation of legal project management training for lawyers, law clerks and legal assistants.
  • Develop and present communications of legal project management successes for use in internal Firm communications, client pitches and marketing RFPs.

SKILLS & EXPERIENCE

  • Law degree and 5+ years of large law firm, corporate legal department or other professional services experience.
  • Formal project management qualifications desirable.
  • Understanding of law firm processes and lawyer-client relationships.
  • Understanding of process and project management concepts in the legal or professional services environment, including establishing workflows and use of process mapping and after-matter reviews.
  • Proven experience managing large client facing legal matters with complex variables and budgets in a fast-paced and dynamic environment.
  • Works well within a team based environment with the ability to build consensus among disparate groups.  Enjoys collaborating with colleagues to deliver best of class service and programs to lawyers/clients.
  • Ability to self-manage and proactively seek to assist deal teams and partner in charge.
  • Technologically comfortable and capable, with advanced knowledge of Excel and financial reporting preferred.
  • Exceptional analytical skills to deliver data driven recommendations.
  • Ability to successfully direct others without formal authority, and to build positive relationships with key stakeholders.
  • Exceptional communications skills (both written and verbal).
  • Willingness to work “hands-on” with all members of legal teams.

HOW TO APPLY:

We will consider junior or senior candidates. Compensation and career mobility will be commensurate with qualifications.

Interested candidates should forward their application materials (cover letter, resume and academic transcripts) in confidence to Georgia Brown, Head of Legal Recruitment and Diversity.

Click here to download a PDF of this opportunity.

We foster an inclusive and accessible environment and are committed to providing support to applicants and firm members with disabilities. If you require immediate accommodation at any time during the recruitment process, please contact Georgia Brown.

Librarian (Toronto)

POSITION OVERVIEW

We are currently seeking an experienced and skilled Librarian to join our Toronto office. Our team of researchers provides a broad range of high-level services to all of Torys’ offices, such as legal and business research, reference, current awareness and media monitoring, teaching and training, and a variety of other support activities. We will consider junior or senior candidates. Compensation will be commensurate with qualifications.

KEY ACCOUNTABILITIES

  • Actively collaborate with lawyers, students and staff to provide sophisticated and in-depth research, analysis, reference and other legal and non-legal information services.
  • Provide consultation and research guidance and assistance to lawyers, students, and staff in the conduct of their own research.
  • Work with Library staff and other departments to design and provide formal and informal teaching, training and orientation programs in research methodology and resources.
  • Provide current awareness updates through tracking legislative changes, case law alerts, and media monitoring.
  • In cooperation with Library management and staff, develop and maintain robust value-added programs to support the research needs of the Firm and its clients (such as bulletins, practice group presentations, or direct client services).
  • Assist the Practice Solutions team in the development, implementation, and promotion of initiatives, programs, collections, precedents, and other resources.
  • Aid Library management in the evaluation of new and existing research tools and make recommendations consistent with the Firm’s collection development and resource management goals.
  • Support the administration of the Library through the provision of technical services as needed.
  • Bill time to client matters as appropriate.

ATTRIBUTES & EXPERIENCE

  • Master of Library Science, Master of Information Studies, or equivalent degree in library or information studies; Law degree is preferred.
  • Minimum 5 years’ experience in a law library, preferably private.
  • Must have strong knowledge of the Canadian legal system, legal research methodology, and resources.
  • Extensive familiarity with legal systems, legal/business research methodologies, and resources of the United States and Commonwealth.
  • Expertise in using online research tools and resources.
  • Teaching and training experience.
  • Excellent interpersonal skills with the proven ability to work well both independently and collaboratively within a team environment.
  • Strong organizational and time management skills with a keen attention to detail. Able to effectively prioritize and meet multiple deadlines in a high pressure environment.
  • Superior analytical and problem solving skills with a demonstrated ability to work creatively and with flexibility in a dynamic environment.
  • Committed to high standards of excellence in service deliveries.
  • Excellent communications skills with a proven ability to facilitate the exchange of knowledge amongst diverse groups and audiences.
  • Strong client service skills with an ability to innovate and improve methods and approaches.
  • Proficiency in French is desirable.

HOW TO APPLY:

Please address your resume and cover letter, stating your salary expectations to Firm Admin Recruiting (firmadminrecruiting@torys.com).

We thank all applicants for their interest in Torys LLP; however only candidates selected for an interview will be contacted.

Click here to download a PDF of this opportunity.

At Torys we are committed to diversity in the recruitment, retention and advancement of our people. We believe that diversity of backgrounds, experiences and perspectives enhances the quality of our work and enriches our lives. We are committed to fostering an inclusive and accessible work environment. Accommodations are available for applicants with disabilities. If you require accommodation at any time during the recruitment process, please contact Ruth Hawkins, Manager, Human Resources.

Accounts Payable Clerk (Toronto)

POSITION OVERVIEW

We are currently seeking an Accounts Payable Clerk to join our Financial Services team. Reporting to the Senior Manager, Accounting, the Accounts Payable Clerk will be responsible for the following duties outlined below.

KEY ACCOUNTABILITIES

  • Process vendor payments (cheques, EFT, ACH, wires and drafts) using accounting and banking software, including review of backup for accuracy and approval.
  • Upload vendor files to accounting software and match to invoice.
  • Reconcile GL accounts, bank accounts, and vendor statements.
  • Process and post online client charges in the accounting system.
  • Maintain accurate records including scanning, filing and retrieval.
  • Provide payment information and assistance to legal and administrative departments when required.
  • Assist with annual 1099 reporting and filing requirements for NY vendors
  • Assist with expense reimbursements when required.
  • Backup for Trust Accounting responsibilities
  • Daily cash balance reporting

ATTRIBUTES & EXPERIENCE

  • Post-secondary degree or diploma in Accounting
  • 1-2 years previous related experience, preferably in a professional services firm.
  • Proficient in MS Office product suite - which includes a strong working knowledge of Outlook, Excel and Word
  • Experience working with Elite E3 Financial System and/or any other financial accounting system would be considered an asset
  • Strong client service orientation combined with the ability to manage multiple client needs at the same time.
  • Exceptional attention to detail, efficient and organized.
  • Strong analytical and problem solving skills.
  • Excellent communication (verbal and written) and interpersonal skills.
  • Sound judgment – the ability to work with tact, poise and discretion.
  • Ability to work well independently and collaboratively within a team environment.
  • Flexibility to work overtime when necessary (i.e. month-end, year-end).

HOW TO APPLY:

Please address your resume and cover letter, stating your salary expectations to Firm Admin Recruiting.

We thank all applicants for their interest in Torys LLP, however only candidates selected for an interview will be contacted.

Click here to download a PDF of this opportunity.

At Torys we are committed to diversity in the recruitment, retention and advancement of our people. We believe that diversity of backgrounds, experiences and perspectives enhances the quality of our work and enriches our lives. We are committed to fostering an inclusive and accessible work environment. Accommodations are available for applicants with disabilities. If you require accommodation at any time during the recruitment process, please contact Ruby Dhindsa, Manager, Human Resources.

Floor Leader (Toronto)

POSITION OVERVIEW

Reporting to the Manager, Legal Support, the Floor Leader is accountable for the overall delivery of the legal support services provided to principals on her/his assigned floor with a focus on workload management and distribution, service quality and efficiency. The Floor Leader also acts as key support for all assistants by removing barriers that impede productivity, helping balance workloads and quadrant arrangements, scheduling, identifying and sharing best practices and ensuring the right tools, echnology and training are available to perform accordingly. 

KEY ACCOUNTABILITIES

  • Team Engagement: Establish healthy and productive floor team relationships by being a role model for respect, open communication, and supportive, collegial behaviour. Engage the floor team through group meetings and other means of communications to create and maintain a cohesive and positive work environment. Address any individual or interpersonal issues with open communication and shared problem solving. Find opportunities to recognize individual and floor team successes. Work with the Manager, Legal Support to recruit and make staffing decisions for the floor and take an active role to welcome and orient new hires.
  • Performance Management: Work with the floor team to ensure a clear understanding of performance standards and job expectations. Interview principals to obtain formal (annual) and informal feedback about individual performance, and work closely with the Floor Leader team to ensure performance ratings are delivered fairly and consistently. Together with principals, draft and deliver a balanced performance review, and be supportive to individuals by addressing any performance issues or learning goals with development and training plans.
  • Quadrant Teams, Scheduling & Work Allocation: Work with the Manager, Legal Support to determine the best shared resource model (“the quadrant teams”) for the floor based on knowledge of individual capabilities, requirements of principals, and on-going changes such as office moves and incoming/departing principals. Support the floor team to arrange primary and team support that provides optimum coverage for principals. Work with the floor team and other Floor Leaders to ensure equitable work distribution across and among floors. Manage the scheduling and approval of vacation requests, leaves and other absences, including daily sick calls, and personally provide overflow support to principals where needed. Take accountability for the key performance metrics for the floor including preparing and analyzing reports for overtime, utilization, and budgeting, and work with the Manager, Legal Support to recommend any changes needed.
  • Liaise with Principals: Be the key contact for principals on assigned floors with respect to all issues pertaining to support, involving the Manager, Legal Support for direction and coaching as required.  In addition to the formal performance management process, proactively check in with principals to ensure service requirements are being met. Work with the floor team to determine appropriate arrangements for alternate coverage (for absences, vacations and leaves) and to ensure the smooth delivery of service and minimized interruption to support.
  • Standards & Continuous Improvement: Proactively obtain input from floor team members, principals and others about the legal support model at Torys, and contribute to the development of performance standards, service offerings, and standard operating procedures. Work with Manager, Legal Support and the Training team to identify any current inefficiencies, best practices, and training solutions to support the development of technical and administrative capabilities of the team. Work closely with other departments to advocate for changes and continuous improvement initiatives to enhance the day-to-day work productivity of legal support professionals. 

ATTRIBUTES & EXPERIENCE

  • A legal assistant diploma from a recognized post-secondary institution would be an asset.
  • 8 to 10 years of experience as a legal assistant, preferably within a law firm.
  • Previous experience coordinating a team, overseeing a project, or coaching people is preferred.
  • Strong interpersonal skills with a proven ability to establish and build trust-based working relationships.
  • A natural ability to establish, lead and be a role model for healthy team dynamics such as supportive collaboration, inclusive communication, joint problem solving, and conflict resolution.
  • A track record of challenging the status quo to make things better, improving ways of working, and delivering service in a more efficient and effective way.
  • Excellent communication skills (written and oral); ability to interact effectively with individuals at all levels within the organization with tact and diplomacy.
  • Sound judgment including the ability to deal with confidential information with utmost discretion.
  • Exceptional client service skills with a proven track record of ‘going above and beyond’ to service clients.
  • Strong organizational, attention to detail, and time management skills to effectively prioritize and meet deadlines in a high-pressure environment.
  • Strong working knowledge of firm software (MS Word, PowerPoint, Excel) as well as experience working in document management and time entry billing systems.
  • Ability to work overtime to meet client demands when required.

HOW TO APPLY:

Please address your resume and cover letter, stating your salary expectations to Jenny Tavares, Senior Manager, Human Resources.

We thank all applicants for their interest in Torys LLP, however only candidates selected for an interview will be contacted.

Click here to download a PDF of this opportunity.

At Torys we are committed to diversity in the recruitment, retention and advancement of our people. We believe that diversity of backgrounds, experiences and perspectives enhances the quality of our work and enriches our lives. We are committed to fostering an inclusive and accessible work environment. Accommodations are available for applicants with disabilities. If you require accommodation at any time during the recruitment process, please contact Jenny Tavares, Senior Manager, Human Resources.

Off-Hours Document Specialist (Toronto)

POSITION OVERVIEW

We are currently seeking an Off-Hours Document Specialist to join our Off-Hours Support team. This position requires an individual with strong technical skills and the ability to work in a fast-paced environment. The standard hours of work will be Monday to Friday, 4:30 p.m. to 11:30 p.m. 

KEY ACCOUNTABILITIES

  • Provide timely and accurate document services support to legal professionals including document creation, revision and formatting, convert PDF’s to Word documents, create and edit Excel charts and PowerPoint slides and create comparison documents.
  • Respond to the document services email group inquires and requests in a timely manner.
  • Proofread documents and make necessary changes.
  • Transcribe digital dictations.
  • Monitor and redirect incoming faxes.
  • Provide administrative support to legal professionals including docket entry, arranging courier packages, photocopying, printing, binding and scanning.
  • Coordinate workflow and assignments with team members as required.

ATTRIBUTES & EXPERIENCE

  • Minimum 5 years’ experience working as a legal assistant or document specialist within a law firm environment. Previous litigation experience is preferred.
  • Strong knowledge of Word, Excel, PowerPoint along with exceptional document services skills.
  • Exceptional attention to detail and proofreading abilities.
  • Strong organizational and time management skills to effectively prioritize and meet deadlines with minimal supervision.
  • Ability to work professionally and collaboratively within a team environment as well as independently.
  • Excellent communication and interpersonal skills.

HOW TO APPLY:

Please address your resume and cover letter, stating your salary expectations to Firm Admin Recruiting.

We thank all applicants for their interest in Torys LLP, however only candidates selected for an interview will be contacted.

Click here to download a PDF of this opportunity.

At Torys we are committed to diversity in the recruitment, retention and advancement of our people. We believe that diversity of backgrounds, experiences and perspectives enhances the quality of our work and enriches our lives. We are committed to fostering an inclusive and accessible work environment. Accommodations are available for applicants with disabilities. If you require accommodation at any time during the recruitment process, please contact Jenny Tavares, Senior Manager, Human Resources.

Security Analyst (Toronto)

POSITION OVERVIEW

Reporting to the Sr. Manager, Information Security, the Security Analyst is responsible for maintaining the daily operations of the firm’s computer systems, servers and network connections by ensuring complete integrity and reliability of information residing in firm databases, workstations, servers and other systems.

KEY ACCOUNTABILITIES

Daily Operations:

  • Monitors connection security for local and wide area networks, wireless networks, firm web sites, intranets/portals, and email communications. Ensures the security of data transferred internally and externally.
  • Maintains and monitors the firm’s security systems and their associated software or tokens, including firewalls, VPNs, IDSs, authentication and cryptography systems, and anti-virus systems for unusual or suspicious activity. Administers user logon and password management procedures.
  • Interprets network activity and potential incidents and implements plans for remediation wherever necessary.
  • Ensures that the appropriate patches, hot fixes, and service packs are installed on firm-managed systems and software in a timely manner.
  • Monitors and reviews 3rd party penetration testing of all systems in order to identify system vulnerabilities and apply remediation as necessary.
  • Keeps current with emerging security alerts and issues. Advises management, team and users as appropriate.
  • Assists in developing and testing of incident response plans and participates in activities relating to contingency planning, business continuity management and IT disaster recovery.
  • Researches and provides input on the firm’s information security governance.
  • Participates and assists in investigations and forensics for information security events and incidents.
  • Participates in projects and initiatives as required.  Provides 24/7 on-call security and systems support.

Vendor Engagement:

  • Works with vendors as required to resolve complex issues, or implement system upgrades/testing.

Team Support:

  • Provides hands-on support, guidance, and training to stakeholders as they interface with various systems and technology in the course of performing their roles; investigates and resolves any issues.

Continuous Improvement:

  • Provides input and makes recommendations on continuous improvements in process, awareness, knowledge and capability within information services in the area of security.

ATTRIBUTES & EXPERIENCE

  • A diploma/degree in technology with 5+ years of experience in an Information Technology role and 2+ years in an Information Security position.
  • CISSP or related IT security certification would be an asset.
  • Broad hands-on knowledge of network and information security components, including firewalls, intrusion detection systems, anti-virus/anti-malware/anti-exploit software, data loss prevention, data encryption, event log aggregators, access control methodologies, cryptographic systems and other industry-standard techniques and practices.
  • Experience with Check Point, FireEye, and RSA ACE Server is preferred.
  • Strong knowledge of Internet Protocol (IP) and Microsoft Active Directory Services is required.
  • Experience with investigation of security events and ability to identify if an incident has occurred.
  • Familiarity with penetration, vulnerability testing toolkits and the “black hat” industry of ethical hackers.
  • Familiarity with security and privacy legislation as it applies to information and network security.
  • Basic knowledge of information security frameworks (NIST, ISO 27001, CoBIT, PCI, SOX).
  • Excellent communication skills (verbal and written) with the ability to present information security ideas and best practices in user friendly language and interact with individuals at all levels within the firm with tact and diplomacy.
  • Exceptional client service combined with the ability to manage multiple client needs at the same time.
  • Strong interpersonal skills with the ability to work well both independently and collaboratively within a team environment.
  • A pro-active, self-starter with good organizational skills and exceptional attention to detail.
  • Sound judgment including the ability to deal with confidential information with utmost discretion.
  • Ability to prioritize remediation of vulnerabilities and assess potential impact to business.
  • Strong research, analytical and problem-solving abilities.
  • Flexibility to work after hours.

HOW TO APPLY:

Please address your resume and cover letter, stating your salary expectations to Firm Admin Recruiting (firmadminrecruiting@torys.com).

We thank all applicants for their interest in Torys LLP; however only candidates selected for an interview will be contacted.

Click here to download a PDF of this opportunity.

At Torys we are committed to diversity in the recruitment, retention and advancement of our people. We believe that diversity of backgrounds, experiences and perspectives enhances the quality of our work and enriches our lives. We are committed to fostering an inclusive and accessible work environment. Accommodations are available for applicants with disabilities. If you require accommodation at any time during the recruitment process, please contact Ruby Dhindsa, Manager, Human Resources.

Table of Contents

How to Apply

You May Also Be Interested In

Careers Overview

At Torys, you will enjoy an exciting, fast-paced work environment and a supportive, collegial and team-based culture. We take pride in our ability to attract and retain individuals who excel in their respective fields.

Visit Torys on Facebook

Facebook