Co-head of the firm’s Consumer Protection practice Brigitte Goulard will speak at The Canadian Institute’s annual flagship conference on regulatory compliance for financial institutions on November 17 and 18.
Brigitte along with other panelists will speak on “Consumer protection: How to align operations with Bill C-86 provisions and promote fair and equitable dealings” session on November 17 at 11:00 a.m. The panel will discuss adjusting operations to align with enhanced policy and procedure requirements under the Bank Act, examining examples of fair and equitable dealings with vulnerable consumers, understanding how the FCAC will ingest complaints and associated technical requirements for financial institutions, and more.
You can register for this conference on The Canadian Institute’s website.