How data drives the customer journey

Torys Client Centre
79 Wellington St W, 33rd Floor
Toronto, Ontario

October 01, 2019 07:30 - 09:30 ET

What you need to know about usability, scale and privacy

Join us at Torys as we host Level5 for their latest Leaders Forum session. This panel discussion will cover three key components that help inform decision-making as it relates to data and customer experience: technology and Big Data, emotional and functional drivers, and privacy, regulations and governance.


Rehan Qureshi, Head of Professional Services, Google
Claude Ricks: Managing Partner, Level5 Strategy
Andy MacPherson: VP of Customer Experience, PC Financial
Molly Reynolds: Counsel, Torys LLP
Joel Ramsey: Partner, Torys LLP

7:30 - 8:00 a.m. Breakfast
8:00 - 9:30 a.m. Panel and networking

Ontario: This program is eligible for up to 1.0 Substantive Hour.


Meet the Speakers