August 15, 2019
Canada’s financial consumer protection framework is being fundamentally transformed, as new federal and Québec regulatory regimes bring enhanced scrutiny, more enforcement and greater litigation risks for the financial sector.
Join our consumer protection experts this fall as we continue to explore the new federal and Québec landscapes and discuss how banks and others in the financial sector can ensure they’re ready.
September 19 | The challenge of consumer disclosure
Disclosure is the foundation of consumer protection, and balancing appropriate regulatory disclosure without compromising customer experience is at the core of the disclosure debate. This session examines the innovative ways other sectors and jurisdictions have tackled the disclosure challenge and what financial institutions can learn from these approaches.
October 24 | Responsible business conduct: Interpreting the Bank Act’s new obligations
Join us as we examine how other domestic and international jurisdictions have considered the Bank Act’s responsible business conduct obligations, and how they might be interpreted in the Canadian banking context.
November 21 | What are the implications of the new whistleblowing provisions?
In this session we will unpack the Bank Act’s new whistleblowing regime with respect to the banks’ dealings with its employees, third parties, the FCAC and the media and explore the implications.
To register for these events please email, email@example.com.