October 01, 2015
Since Canada’s anti-spam legislation (CASL) came into effect on July 2014, penalties imposed by the CRTC for CASL violations have drawn the attention of the business community. A special feature reviewing the development of CASL in Investment Executive features comment from associate Molly Reynolds, who specializes in privacy. Below is an excerpt of the article.
Nonetheless, it's also clear that the CRTC will remain vigilant. As the regulator notes on its website, it continues to assess "all complaints submitted to the Spam Reporting Centre that are under its mandate and a number of investigations are currently underway."
Reynolds warns that once the CRTC is in the door, it will likely investigate all aspects of an operation that could relate to a CASL complaint, not just the substance of the complaint. Reynolds adds that a quick response may be required.
"[The CRTC is] asking for information over a very short time period. If you do become subject to a complaint, you may be given less than a month to provide documentation. Such a short time line is going to be a challenge."
To read the full article, click here.