Christopher Fowles Discusses Torys' Legal Services Centre in Lexpert
The evolving legal industry has highlighted the need for service providers to be more adaptive to market cues. Shifting client needs have driven a number of innovations in the larger legal industry; changes that are viewed by some as key to increasing industry efficiencies.
With the opening of our innovative Legal Services Centre (LSC) in Halifax last year, Torys has introduced a service model capable of delivering greater value to clients without compromising its high standard of service. The LSC is further evidence of Torys’ longstanding tradition of understanding and adapting to client goals and expectations. Partner Christopher Fowles, who is managing the LSC, was interviewed by Lexpert on the new operation in Halifax and the role it plays in the firm. Below is an excerpt of the article.
After hearing from clients that they wanted Torys to service more of their legal needs, the firm identified certain areas of corporate work that had a repetitive element, like due diligence, contract review and corporate reorganization implementation…
“It’s not bet-the-farm work, but it is important recurring work within our clients’ matters that nonetheless requires legal judgment,” says Christopher Fowles, who moved from Toronto to head up the Halifax operation. “None of this work will be billed at hourly rates but rather will be competitively priced through fixed-fee arrangements that will vary depending on our clients’ requirements.”… “The LSC will design innovative service delivery by combining experienced lawyers, best available technologies and legal project management techniques and processes,” Fowles explains.