Client Solutions
We embrace innovation and invest in initiatives, new processes and technology solutions to optimize our service delivery to clients. 

Our Approach

Quality service delivery requires a thoughtful combination of people, process and technology. At Torys we are continuously exploring and implementing improved ways of working, and assessing processes and technology solutions to provide more efficient and cost-effective delivery of legal services to our clients.

From the creation of customized programs to support high-volume, recurring client work, to the redesign of transaction processes and the implementation of new technologies to improve timeliness, our goal is always to remove points of friction on matters without compromising the quality of what we do. Our Knowledge and Innovation team, made up of lawyers, designers, developers and teachers, coupled with our Legal Services Centre, is dedicated to supporting the firm in process innovation and customizing our technology stack to fit our clients’ needs.

Optimizing Service Delivery

We are creative thinkers, finding custom solutions to improve our service delivery.
We know process.
We support leading organizations, building custom teams and solutions to optimize large-scale contracting processes. We also use transaction management software to create efficiencies in closing deals.
We handle volume.
We regularly review thousands of documents using AI-enabled software that deploys machine learning to analyze contractual provisions.
Contract fields processed with AI
Deals processed digitally in 2020

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