Firm Administration

Current Opportunities

To apply for our current opportunities in Toronto, Calgary, Montréal, New York and our Legal Services Center in Halifax, please email firmadminrecruiting@torys.com.

Network Administrator (Toronto)

POSITION OVERVIEW

The Network Administrator is responsible for design, installation, support, and monitoring of the firm's network infrastructure, including design and installation of LANs, WANs, Internet & Intranet systems, and network segments. This position may be required to work outside of normal working hours and is required to work a 24/7 on-call rotation.

KEY ACCOUNTABILITIES

  • Install and support LANs, WANs, network segments, Internet, and intranet systems.
  • Install and maintain network hardware and software.
  • Analyze and isolate network issues.
  • Monitor networks to ensure security and availability to specific users.
  • Evaluate and modify system's performance.
  • Secure networks by developing network access, monitoring, control, and evaluation.
  • Determine network and system requirements.
  • Maintain integrity of the network, server deployment, and security.
  • Design and deploy networks.
  • Perform network address assignment.
  • Assign routing protocols and routing table configuration.
  • Assign configuration of authentication and authorization of directory services.
  • Maintain network systems such as gateway appliances, intrusion detection systems, IPS etc.
  • Administer servers, desktops, printers, switches, routers, firewalls, ip phones, smartphones, security updates and patches.

ATTRIBUTES & EXPERIENCE

Education

  • 5+ years of IT network experience in a medium size IT environment.
  • Post-Secondary degree or diploma in network studies, or equivalent experience to successfully complete the essential requirements of the role.
  • Experience in a Data Centre environment preferred.
  • Cisco Certification preferred (CCNA,CCNP, and/or CCIE).

Technical Skills

  • Proficient knowledge of Cisco routing and switching; Check Point firewalls and security appliances; Wireless Network technologies and deployments.
  • Proficient knowledge of networking and data communication fundamentals including Ethernet, TCP/IP, routing protocols.
  • Proficient knowledge of network management tools (Cisco, HP, Wireshark, Solarwinds); VPN technologies; WAN technologies including MPLS, Private Line Ethernet, OSPF and BGP.
  • Experience and knowledge of ITIL processes, including highly developed change management skills based off of ITIL best practices.

Professional Skills

  • Excellent communication (verbal and written) and interpersonal skills, with a strong focus on client service.
  • Strong analytical thinking skills, with a high attention to detail.
  • Ability to take ownership and accountability for tasks; demonstrated self-management skills, with the proven ability to coach other team members.
  • Ability to work well independently and collaboratively within a team environment.
  • Exceptional organizational and time management skills, with the ability to resolve challenges and adapt under tight time constraints, work pressures, and a constantly changing environment.
  • Demonstrated ability to learn new technical subjects quickly; excellent analytical, troubleshooting and problem solving skills.

HOW TO APPLY:

Please send your resume and cover letter, referencing the position you are applying for and your salary expectations, to firmadminrecruiting@torys.com.

We thank all applicants for their interest in Torys LLP, however only candidates selected for an interview will be contacted.

Click here to download a PDF of this opportunity.

We foster an inclusive and accessible environment and are committed to providing support to applicants and firm members with disabilities. If you require accommodation at any time during the recruitment process, please contact Malinda Dunfield, Manager, Human Resources.

Billing Assistant (10-12 Month Contract) (Toronto)

POSITION OVERVIEW

We are currently seeking a Billing Assistant to join our Financial Services team. Reporting to the Manager, Client Accounting, your objective will be to provide support to internal clients with respect to processing bills. This is a contract position.

KEY ACCOUNTABILITIES

  • Process invoices in accounting system including edits, transfers, write offs, trust transfers and amending Word documents as required.
  • Upload invoices to third party vendors using ebilling technology (E-Hub), including resolving rejection issues: providing budget information and contacting billing lawyers; legal assistants and clients to resolve ebilling issues.
  • Work with billing team on billing targets to meet monthly goals.
  • Respond to client, lawyer and management inquiries regarding invoice processing including providing assistance and support as required to ensure the timely and accurate processing of invoices.
  • Provide support to internal and external clients on all invoice processing matters.

ATTRIBUTES & EXPERIENCE

  • Minimum 2 years billing experience, preferably within a professional services firm.
  • Post-secondary education in an accounting or related program. Strong knowledge of Word, Excel, time entry and related accounting systems. Ebilling experience considered an asset.
  • Exceptional attention to detail.
  • Strong organizational and time management skills to effectively prioritize and meet deadlines with minimal supervision.
  • Excellent interpersonal, written and oral communication skills for direct lawyer and client contact.
  • Strong communication skills with the ability to interact with individuals at all levels within the organization.
  • Ability to work well independently and collaboratively within a team environment.
  • Flexibility to work overtime when necessary (i.e. month-end, year-end)

HOW TO APPLY:

Please send your resume and cover letter, referencing the position you are applying for and your salary expectations, to firmadminrecruiting@torys.com.

We thank all applicants for their interest in Torys LLP, however only candidates selected for an interview will be contacted.

Click here to download a PDF of this opportunity.

We foster an inclusive and accessible environment and are committed to providing support to applicants and firm members with disabilities. If you require accommodation at any time during the recruitment process, please contact Malinda Dunfield, Manager, Human Resources.

Collections Specialist (Toronto)

POSITION OVERVIEW

We are currently seeking a Collections Specialist to join our Financial Services team. This position requires an individual with proven collections experience, a strong client service orientation and the ability to work in a fast-paced environment. This role is primarily responsible for improving the effectiveness of cash collections by negotiating terms of payment on overdue accounts.

KEY ACCOUNTABILITIES

  • Responsible for supporting client relationships, mitigating credit risk and ensuring compliance with the firm’s credit policy.
  • Reduce the firm’s exposure by meeting targets to reduce outstanding A/R on accounts that are 90 days past due.
  • Maintain regular contact with lawyers and clients on collections matters; work directly with clients to resolve outstanding accounts by performing daily collections calls.
  • Accountable for meeting monthly collections targets and providing analysis and explanation if targets are not achieved.
  • Make recommendations to improve collections processes; work on best practices and communicate information about these processes and practices to the senior leadership team as required.
  • Ensure compliance with firm and client guidelines at all times.
  • Create and generate reports; conduct batch analysis to increase recoveries and improve the firm’s exposure.
  • Review files for settlements or closure.
  • Participate in special projects as requested.

ATTRIBUTES & EXPERIENCE

  • Post-secondary degree or diploma in Accounting or Business Management (complete or in progress).
  • Minimum 5 years of previous related experience, preferably within a professional services firm.
  • Strong client service orientation combined with the ability to manage multiple client needs at the same time.
  • Strong collaboration and negotiation skills; able to work with tact, poise and discretion.
  • Excellent communication (verbal and written) and interpersonal skills.
  • Exceptional attention to detail, efficient and organized.
  • Ability to work well independently and collaboratively within a team environment.
  • Proficient in MS Office product suite - which includes a strong working knowledge of Outlook, Excel and Word. Experience with Elite and/or related accounting systems would be an asset.
  • Flexibility to work overtime when necessary (i.e. month-end, year-end).

HOW TO APPLY:

Please send your resume and cover letter, referencing the position you are applying for and your salary expectations, to firmadminrecruiting@torys.com.

We thank all applicants for their interest in Torys LLP, however only candidates selected for an interview will be contacted.

Click here to download a PDF of this opportunity.

We foster an inclusive and accessible environment and are committed to providing support to applicants and firm members with disabilities. If you require accommodation at any time during the recruitment process, please contact Malinda Dunfield, Manager, Human Resources.

Conflicts & Records Assistant (18 Month Contract) (Toronto)

POSITION OVERVIEW

We are currently seeking a Conflicts & Records Assistant to join our Financial Services team. The Conflicts & Records group provides firm-wide support services related to the conflicts, business intake and records management processes. This position requires an individual with strong research and analytical skills, attention to detail and the ability to meet tight deadlines.

KEY ACCOUNTABILITIES

  • Perform conflict searches including initial review and analysis to ensure lawyers are provided with relevant information.
  • Liaise with Risk Management to co-ordinate the resolution of conflict issues and other risk-related issues as they arise.
  • Assist lawyers and assistants to expedite the process for requesting conflict searches and to ensure accuracy and compliance.
  • Maintain and update conflict database including client, matter and related party information.
  • Generate various reports including client/matter reports, related party listings, etc. on an ad-hoc basis.
  • Provide support in the maintenance of the firm’s records from creation to disposition by assisting with the following: box pick-ups, processing files for off-site storage, updating file records, cancelling files, retrievals, refiles and tracing mail.
  • Respond to telephone and email inquiries.

ATTRIBUTES & EXPERIENCE

  • Post-secondary education in a business related field.
  • Experience in conflict searching or related experience, preferably within a law firm environment. Experience in records management is an asset but not required.
  • Strong knowledge of computer software and databases, including business intake, conflicts and records software.
  • Excellent research and analytical abilities; demonstrated problem-solving skills and exceptional attention to detail.
  • Strong organizational, time management and decision-making skills.
  • Proven ability to work in a high pressured environment, effectively prioritize and multi-task tasks simultaneously to meet tight deadlines.
  • Excellent interpersonal, oral and written communication skills.
  • Ability to work well independently and collaboratively in a team environment with minimum direct supervision.
  • Exceptional client service skills with the aptitude to go above and beyond to get the job done.
  • Physical ability to lift boxes up to 40 lbs.

HOW TO APPLY:

Please send your resume and cover letter, referencing the position you are applying for and your salary expectations, to firmadminrecruiting@torys.com

We thank all applicants for their interest in Torys LLP, however only candidates selected for an interview will be contacted.

Click here to download a PDF of this opportunity.

We foster an inclusive and accessible environment and are committed to providing support to applicants and firm members with disabilities. If you require accommodation at any time during the recruitment process, please contact Malinda Dunfield, Manager, Human Resources.

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