Selected Publications and Presentations
Changes Affecting Canada's Payments and Cards Industry in 2011
Commercial Times, no. 535
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February 2012
Vested Outsourcing
Slaw.ca
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August 5, 2011
Managing Change: Challenges and Strategies, Contract and Performance Management
Presenter, Centre for Outsourcing Research & Education (CORE)
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February 2011
Originally presented to CORE on June 6, 2010. Also presented at Managing Supplier Relations, a BMO Executive Education program hosted by CORE in November 2010.
The Benchmarking Myth
Slaw.ca
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February 9, 2011
An Old Adage: The Importance of the Outsourcing Contract
Slaw.ca
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December 6, 2010
Managing Change in Outsourcing Contracts (Part 2 of 2)
Slaw.ca
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October 13, 2010
Plus Ça Change: Managing Change in Outsourcing Contracts (Part 1 of 2)
Slaw.ca
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September 30, 2010
Governance: A Key Ingredient for Success in Outsourcing
Slaw.ca
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June 4, 2010
Outsourcing: Effective Strategies for the Next Ten Years
Speaker, IT.Can Annual Conference, Toronto
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October 2009
Insolvency Risk & Licensing
Speaker, IT.Can Spring Conference, Toronto
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May 2009
OSFI Revises Outsourcing Guideline B-10 for Federally Regulated Institutions in Canada
Ultimate Corporate Counsel Guide, no. 28
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April 2009
Originally published as a Torys Technology and Communications bulletin. Also republished in National Banking Law Review, vol. 28, no. 3, June 2009
Hot Button Contracting Issues in Information Technology: A Mock Negotiation
Speaker, IT.Can Annual Conference, Halifax
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October 2008
Strategies for Risk Management and Business Planning in Outsourcing
Speaker, CCCA National Spring Conference, Toronto. (Ranked as one of the conference's most helpful and informative speakers, and as having conducted one of the best sessions.)
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June 2008
IT Law Spring Training Program
Co-chair, IT.Can Spring Conference, Toronto
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May 2008
ICC Legal Handbook on Global Sourcing Contracts
Contributing editor and author, International Chamber of Commerce, publication no. 663
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April 2007
Offshore Outsourcing: Our Most Important Advice
A Marriage Made in Heaven, Canada-India Business Council
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March 2007
Exit, Renewal and Transition Strategies in Outsourcing Agreements
Third Annual Technology in Bloom, Ontario Bar Association
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March 2007
Success in Outsourcing: A Canadian Survey
Co-author, Lexpert/ALM Guide to the Leading 500 Lawyers in Canada
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June 2006
Outsourcing and Service Providers Issues for Certification
Co-author and presenter, Third Annual CEO-CFO Certification: What Comes Next, Insight Information
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March 2005
Outsourcing and Service Providers: Identifying the Risks and Maintaining Control for Certification
Co-author, Internal Controls and Their Certification, Canadian Institute
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December 2004